Date Posted: 09/09/2025

Location: Bloemfontein

Salary: R12220 P.M

Type: Contract to Permanent

Reference: TH241185

Hours: 9-5 or 8.15-4.15 Mon-Fri

We are seeking a Customer Service Advisor for a 3-month temporary position, like to be extended to 6 months. This role involves managing the company switchboard, directing callers to the appropriate service areas, and greeting customers visiting the offices. Familiarity with the 8×8 switchboard system and proficiency in Microsoft Office are highly beneficial for this position.

Day-to-day of the role:

Operate the switchboard system to answer calls efficiently.
Direct callers to the relevant service areas within the Council.
Greet and assist customers visiting the offices, ensuring a positive and professional experience.
Triaging and dealing with/redirecting email enquiries
Handle enquiries and provide information about services offered by the company
Maintain a high level of professionalism and confidentiality at all times.

Required Skills & Qualifications:

Experience in a customer-facing role, preferably in a similar setting.
Good understanding of Microsoft Office products.
Familiarity with the 8×8 switchboard system is advantageous.
Excellent communication and interpersonal skills.
Ability to handle multiple tasks simultaneously and with precision

How to apply:

Please submit your CV to: vacancies@theconsult.co.za