Customer Service Administrator – Welkom

Date Posted: 10/09/2025

Location: Welkom

Salary: R13k P.M

Type: Contract

Reference: TC685914

Your new company
My client is a well-established and growing manufacturing business known for its commitment to quality, innovation, and customer satisfaction. With a strong presence in both domestic and international markets, they are now looking to support their internal team with a dedicated Sales / Customer Service Administrator to manage a busy workload.

Your new role
This is a fantastic opportunity to join a dynamic team on a 12-month contract, with the potential for extension based on performance and business needs. You’ll play a key role in supporting the sales function and ensuring a seamless customer experience from order to delivery.

Key Responsibilities

  • Act as the first point of contact for customer enquiries via phone and email
  • Process sales orders accurately and efficiently using internal systems
  • Liaise with production, logistics, and sales teams to ensure timely order fulfilment
  • Maintain and update customer records and order tracking
  • Assist with preparing quotes, invoices, and sales reports
  • Resolve customer issues and complaints with professionalism and urgency
  • Support the wider sales and admin team with ad hoc tasks as needed


What you’ll need to succeed

  • Previous experience in a sales support or customer service role, ideally within manufacturing or a similar sector
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organisational abilities
  • Confident using CRM systems and Microsoft Office (especially Excel)
  • A team player with a can-do attitude and a willingness to learn

What you’ll get in return

  • Opportunity to join a reputable and supportive company
  • Hands-on experience in a key administrative role
  • Potential for contract extension
  • Friendly and collaborative team environment

What you need to do now

Please submit your CV to: vacancies@theconsult.co.za